Using Claude at a Nonprofit

Answer key: Exercise 2, Check before using

Time: 12 minutes (3 to ask, 4 to check, 5 to discuss the conflict). Handout: Exercise 2.

The official answer

From the USDA Food and Nutrition Service's FY 2027 cost-of-living page (checked 2026-11-03): the gross monthly income limit for a household of 4 in the 48 states and DC is $3,575, 130% of the poverty line, effective October 1, 2026, through September 30, 2027.

Printed copy of the row, for when there's no internet:

Household size 48 states, DC, Guam, Virgin Islands Alaska Hawaii
4 $3,575 $4,469 $4,112

Update this every October 1, when the USDA publishes new numbers. The RUNBOOK has the steps, and a test fails if the cached source no longer has this row.

What usually happens

On the November 3, 2026 check run (Claude Sonnet, three times, no web search), Claude was careful:

So Claude didn't get it wrong, exactly. But a pair now has two numbers, one of them a guess, and only the source settles which to use. That's the lesson. If Claude on the day gives one confident number with no year, that's the lesson too: ask "for what dates?"

On claude.ai, Claude may search the web and find the current table. Then ask: "How would you know that page is the official one?"

The Tennessee conflict

This is real, found while building a benefits screener in October 2026:

So the honest answer is "we don't know yet." Good answers from the room:

  1. Tell the client she might qualify, and to apply anyway; only the agency decides.
  2. Call the Tennessee Department of Human Services or 211 to ask.
  3. Don't tell her she doesn't qualify based on a number from Claude, or from one website.

If something goes wrong