CP05, refund held while the return is reviewed

Internal Revenue Service (IRS) 4800 Buford Hwy, Stop 46B – ATSC Chamblee, GA 30341 Notice CP05 Tax year: 2018 Date of this notice: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 **About your 2018 tax return** We are holding your refund while we finish checking your tax return. We got your 2018 tax return. We are keeping your refund for now so we can make sure everything on your return is correct. We picked your return to check these things: - Money you earned (income) - Tax taken out of your pay (withholding) - Tax credits - Money from a business **What you should know** We will contact you or your representative if we have questions. We may also contact other people or groups to check information on your return. When we do, we are only allowed to share what we need to check the facts. We have to keep a list of everyone we contact. You can ask for a copy of that list. To ask, call the number above or write to us at the address at the top of this letter. **What you need to do** *If you filed this tax return:* You do not need to do anything right now. We know your refund is important to you, and we will work to finish as fast as we can. Our review can take up to 60 days from the date of this letter. Please do not call us before then, because we will not have more information for you yet. You can check on your refund at www.irs.gov/refunds or with the IRS2Go app on your phone. When we finish, we may send your refund, ask you for more information, or say no to all or part of your refund. If you do not agree with a "no," you can appeal, which means asking us to take another look. If you have not gotten your refund or heard from us after 60 days, call us at the number above. *If you did not file this tax return:* Someone may have tried to use your personal information to get a tax refund. If this happened, do the following: - Fill out Form 14039, Identity Theft Affidavit. Mail it to the address in the Form 14039 instructions, and include a copy of this letter. - Tell your banks and other money companies. - Call the fraud department of one of the three big credit bureaus. The one you call will tell the other two: - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com - Report the fraud to your local police or sheriff's office. - File a complaint with the Federal Trade Commission (FTC) at www.identitytheft.gov or by calling 877-438-4338. - Get help with identity theft involving your Social Security number from the Social Security Administration at www.ssa.gov/pubs/10064.html or by calling 800-772-1213. - Learn more at www.irs.gov/ID. **More information** - Visit www.irs.gov/cp05 for more help. - For tax forms and instructions, go to www.irs.gov/forms-pubs or call 800-829-3676. - To write to us, use the address at the top of this letter. Be sure to include your Social Security number, the tax year, and the form number you are asking about. - Keep this letter for your records. If you need help, please call us. We are glad to help.

Department of the Treasury Internal Revenue Service 4800 Buford Hwy Stop 46B – ATSC Chamblee, GA 30341 Notice: CP05 Tax year: 2018 Notice date: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 ## About your 2018 tax return **We are holding your refund while we check your tax return.** We got your 2018 tax return. We are keeping your refund for now. We need to make sure the numbers on your return are correct. We picked your return to check one or more of these things: - Income (the money you earned) - Income tax withholding (the tax already taken out of your pay) - Tax credits - Business income ## What you should know If we have questions, we will contact you or the person you chose to act for you. We may also need to contact other people or groups to check facts. When we do, we can only share the small amount of information we need to get our answer. We must keep a list of everyone we contact this way. You have the right to ask for a copy of that list. To ask, call the phone number above or write to the address at the top of this letter. ## What you should do **If you filed this tax return:** You do not need to do anything right now. We know your refund matters to you. We will finish our check as fast as we can. This review could take up to 60 days. Please do not contact us before 60 days have passed from the date of this letter. Until then, we cannot tell you anything new. You can check on your refund in two ways: - Go to www.irs.gov/refunds - Use the IRS2Go app on your smartphone When we finish, we may do one of these things: - Send your refund - Ask you for more information - Say no to all or part of your refund If we say no and you disagree, you can appeal. That means you can ask us to take another look. If 60 days pass and you still have not gotten your refund or heard from us, call us at the phone number above. **If you did not file this tax return:** Someone may have used your personal information to try to get a tax refund. Here is what to do: - Fill out Form 14039, the Identity Theft Affidavit. Mail it to the address in the form's instructions. Include a copy of this letter. - Tell your bank and any other places where you have money accounts. - Call one of the three big credit bureaus. The one you call will tell the other two. - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com - Tell your local police or sheriff about the fraud. - Report it to the Federal Trade Commission (FTC). Go to www.identitytheft.gov or call 877-438-4338. - Learn about Social Security number theft from the Social Security Administration. Go to www.ssa.gov/pubs/10064.html or call 800-772-1213. - Go to www.irs.gov/ID to learn more. ## More help - Go to www.irs.gov/cp05 - To get tax forms, instructions, and guides, go to www.irs.gov/forms-pubs or call 800-TAX-FORM (800-829-3676). - You can write to us at the address at the top of this letter. Be sure to put in your Social Security number, the tax year, and the form number you are writing about. - Keep this letter for your records. If you need help, please contact us.

Department of the Treasury Internal Revenue Service (IRS) 4800 Buford Hwy Stop 46B – ATSC Chamblee, GA 30341 Notice CP05 Tax year: 2018 Date of this letter: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 ## Your 2018 tax refund is on hold We got your 2018 tax return. We are holding your refund for now. First, we need to check that your return is correct. We picked your return to check one or more of these things: - How much money you earned - How much tax was taken out of your pay - Tax credits you asked for (money that lowers your tax) - Money you earned from a business ## What you should know If we have questions, we will contact you. We may also contact the person you chose to handle your taxes for you. We may also contact other people or businesses, such as your employer or bank, to check your information. If we do, we will only tell them what they need to know to help us check your return. We keep a list of everyone we contact about your return. You can ask for a copy of this list. To ask, call us at 800-829-1040. Or write to us at the address at the top of this letter. ## What you should do ### If you sent us this tax return You do not need to do anything right now. We know your refund is important to you. We will work to finish as fast as we can. It may take up to 60 days for us to finish. Please do not call us before the 60 days are up. We will not have any new information for you before then. You can check on your refund at any time: - Online: www.irs.gov/refunds - On your phone: Use the IRS2Go app When we finish, we will do one of these things: - Send you your refund - Ask you for more information - Tell you that you will not get some or all of your refund If we say no to some or all of your refund and you think we are wrong, you can ask us to look at it again. This is called an appeal. If 60 days have passed and you still don't have your refund or a letter from us, call us at 800-829-1040. ### If you did NOT send us this tax return Someone may have stolen your personal information to try to get a tax refund. This is called identity theft. Here is what you should do: 1. **Tell the IRS.** Fill out Form 14039. It is called the Identity Theft Affidavit. Mail it with a copy of this letter. The form's instructions tell you where to send it. 2. **Tell your bank** and any other places where you keep money. 3. **Call a credit bureau.** These companies keep track of your credit history. Ask for the fraud department. You only need to call one. They will tell the other two. - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com 4. **Tell the police.** Report what happened to your local police or sheriff. 5. **Tell the Federal Trade Commission (FTC).** Go to www.identitytheft.gov or call 877-438-4338. 6. **Contact Social Security** to learn what to do if someone used your Social Security number. Go to www.ssa.gov/pubs/10064.html or call 800-772-1213. 7. **Learn more** at www.irs.gov/ID. ## More help - Learn more about this letter at www.irs.gov/cp05. - To get tax forms and instructions, go to www.irs.gov/forms-pubs. Or call 800-829-3676. - You can write to us at the address at the top of this letter. Please include: - Your Social Security number - The tax year (2018) - The form number you are writing about - Keep this letter in a safe place. If you need help, please contact us.

Department of the Treasury Internal Revenue Service (IRS) 4800 Buford Hwy Stop 46B – ATSC Chamblee, GA 30341 Notice: CP05 Tax year: 2018 Date of notice: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 ## A message about your 2018 taxes **We are holding your refund while we check your tax return.** We got your 2018 tax return. We are checking to make sure it is right. Until we finish, we will not send your refund. We picked your return to check some things you may have listed. These could be: - The money you earned - The tax taken out of your pay - Tax credits (money that lowers your tax) - Money you earned from a business ## What you should know If we have questions, we will contact you or the person you chose to speak for you. We might also contact other people or groups to check facts. If we do, we can only share what we must to get the answer. We keep a list of the people and groups we contact. You can ask for a copy of this list. To ask, call the number above or write to the address at the top of this letter. ## What you need to do **If you filed this tax return:** You do not need to do anything right now. We know your refund matters to you. We will work to finish as fast as we can. This check can take up to 60 days. Please do not call us before 60 days pass. Until then, we will not have any new news to share. You can see where your refund is at www.irs.gov/refunds. You can also use the IRS2Go app on your phone. When we are done, one of these things may happen: - We send your refund. - We ask you for more information. - We say no to all or part of your refund. If we say no and you do not agree, you can appeal. That means you can ask us to look at it again. If 60 days pass and you have not gotten your refund or heard from us, you can call the number above. **If you did NOT file this tax return:** Someone may have used your private information to try to get a tax refund. Here is what to do: - Fill out Form 14039 (Identity Theft Affidavit). Mail it with a copy of this letter. The form's instructions tell you where to send it. - Tell your bank and other money companies. - Call one of the three big credit bureaus. They are listed below. The one you call will tell the other two. - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com - Tell your local police or sheriff about the fraud (the crime). - Make a complaint with the Federal Trade Commission (FTC). Go to www.identitytheft.gov or call 877-438-4338. - Learn about Social Security number theft from the Social Security Administration. Go to www.ssa.gov/pubs/10064.html or call 800-772-1213. - Visit www.irs.gov/ID to learn more. ## More help - Visit www.irs.gov/cp05. - To get tax forms and help guides, go to www.irs.gov/forms-pubs or call 800-829-3676. - You can write to us at the address at the top of this letter. Be sure to put in your Social Security number, the tax year, and the form number you are writing about. - Keep this letter for your records. If you need help, please contact us.

Department of the Treasury Internal Revenue Service 4800 Buford Hwy Stop 46B – ATSC Chamblee, GA 30341 Notice: CP05 Tax year: 2018 Notice date: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 ## About your 2018 tax return **We are holding your refund while we review your return.** We got your 2018 tax return. We are checking it to make sure it is correct. Until we finish, we will hold your refund. We picked your return so we could check one or more of these things: - Income - Income tax withheld (money taken out of your pay for taxes) - Tax credits - Business income ## What you should know If we have questions, we will contact you or the person you have chosen to speak for you. We may also contact other people or groups to check facts. If we do, we can only share the information we need to get an answer. We must keep a list of the outside people or groups we contact. You can ask for a copy of that list. Just call the phone number above or write to the address at the top of this letter. ## What you need to do **If you filed this tax return:** You do not need to do anything right now. We know your refund matters to you. We will finish our review as fast as we can. The review could take up to 60 days. Please do not contact us before 60 days have passed from the date on this letter. Until then, we will not be able to tell you anything new. You can check on your refund at www.irs.gov/refunds. You can also use the IRS2Go app on your smartphone. When we finish, one of these things may happen: - We may send your refund. - We may ask you for more information. - We may deny all or part of your refund. If we deny your refund and you disagree, you can appeal. If 60 days pass and you still have not received your refund or heard from us, you can call us at the phone number above. **If you did NOT file this tax return:** Someone may have used your personal information to try to get a tax refund. Here is what you should do: - Fill out Form 14039, the Identity Theft Affidavit. Mail it with a copy of this letter. The form's instructions tell you where to send it. - Tell your banks and other financial companies. - Call the fraud department at one of the three big credit bureaus. The one you call will tell the other two. - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com - Report the fraud to your local police or sheriff. - File a complaint with the Federal Trade Commission (FTC). You can go to www.identitytheft.gov or call 877-438-4338. - Learn about Social Security number theft from the Social Security Administration. Visit www.ssa.gov/pubs/10064.html or call 800-772-1213. - Visit www.irs.gov/ID to learn more. ## More information - Visit www.irs.gov/cp05. - To get tax forms, instructions, and guides, go to www.irs.gov/forms-pubs or call 800-TAX-FORM (800-829-3676). - You can write to us at the address at the top of this letter. Be sure to include your Social Security number, the tax year, and the form number you are writing about. - Keep this letter for your records. If you need help, please contact us.

Department of the Treasury Internal Revenue Service 4800 Buford Hwy Stop 46B – ATSC Chamblee, GA 30341 Notice: CP05 Tax year: 2018 Notice date: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 **Your 2018 tax refund is on hold while we check your return** We got your 2018 tax return. We are holding your refund while we check that your return is correct. We picked your return for a check. We want to make sure of one or more of these things you may have reported: - Income (money you earned) - Income tax withholding (tax taken out of your pay) - Tax credits - Business income **What you should know** If we have questions, we will contact you or the person you have chosen to act for you. We may also contact other people or groups to check facts while we review your return. When we do, the law says we can only share the least amount of information we need to check what we are looking for. We have to keep a record of everyone we contact this way. You have the right to ask for a copy of that list. To ask, call the phone number at the top of this letter or write to us at the address at the top of this letter. **What you need to do** **If you filed this tax return:** You do not need to do anything right now. We know your refund is important to you. We will finish our check as fast as we can. The check could take up to 60 days. Please do not contact us before 60 days have passed from the date of this letter (April 30, 2019). Before then, we will not be able to tell you anything new. You can look up your refund status at www.irs.gov/refunds. You can also use the IRS2Go app on a smartphone. When we finish, we may do one of these things: - Send your refund - Ask you for more information - Deny all or part of your refund If we deny your refund and you do not agree, you will have a chance to appeal. (An appeal means asking for the decision to be looked at again.) If 60 days pass and you still have not gotten your refund or heard from us, you can call us at 800-829-1040. **If you did NOT file this tax return:** Someone may have tried to use your personal information to get a tax refund. Please do all of these things: - Fill out Form 14039, Identity Theft Affidavit. Mail it with a copy of this letter. Send it to the address listed in the Form 14039 instructions. - Tell your banks and other money companies. - Call the fraud department at one of the three big credit bureaus. If you call one, it will tell the other two. - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com - Report the fraud to your local police or sheriff's office. - File a complaint with the Federal Trade Commission (FTC). Go to www.identitytheft.gov or call 877-438-4338. - Learn about Social Security number identity theft from the Social Security Administration. Go to www.ssa.gov/pubs/10064.html or call 800-772-1213. - Go to www.irs.gov/ID to learn more. **More information** - Go to www.irs.gov/cp05. - To get tax forms, instructions, and guides, go to www.irs.gov/forms-pubs or call 800-TAX-FORM (800-829-3676). - You can write to us at the address at the top of this letter. In your letter, be sure to include your Social Security number, the tax year, and the form number you are writing about. - Keep this letter for your records. If you need help, please contact us.

Department of the Treasury Internal Revenue Service 4800 Buford Hwy Stop 46B – ATSC Chamblee, GA 30341 Notice CP05 Tax year: 2018 Notice date: April 30, 2019 Social Security number: XXX-XX-NNNN Phone: 800-829-1040 Denise Holloway 87 Elm Court Spring Hill, TN 37174 # Your 2018 tax refund is on hold We are holding your 2018 tax refund. We are reviewing your tax return to make sure it is correct. ## Why we picked your return We want to check some things you may have reported. These may include: - Income - Income tax withholding - Tax credits - Business income ## What you need to know - We may contact you or your authorized representative if we have questions. - We may also contact other people or groups (third parties) to check information. We can only share what we must to check what we need. - We have to keep a list of the third parties we contact. You can ask for a copy of that list. To ask, call 800-829-1040. Or write to the address at the top of this notice. ## What to do if you filed the tax return **You do not need to do anything now.** We know your refund matters to you. We will finish the review as fast as we can. **How long it may take** - The review could take up to 60 days from the date of this notice (April 30, 2019). - Please do not contact us before 60 days have passed. Until then, we cannot give you any more information. **Check your refund status** - Go to www.irs.gov/refunds. - Or use the IRS2Go app on your smartphone. **What happens after the review** We may do one of these things: - Send your refund. - Ask you for more information. - Deny all or part of your refund. If we deny part or all of your refund and you do not agree, you can appeal. **If 60 days pass and you have no refund or word from us** Call us at 800-829-1040. ## What to do if you did NOT file the tax return Someone may have used your personal information to try to get a tax refund. Please do these things: - Fill out Form 14039, Identity Theft Affidavit. Send it with a copy of this notice. Mail it to the address in the Form 14039 instructions. - Tell your banks and other financial institutions. - Call the fraud department at one of the three big credit bureaus. The one you call will tell the other two. - Equifax: 800-525-6285, www.equifax.com - Experian: 888-397-3742, www.experian.com - TransUnion: 800-680-7289, www.transunion.com - Report any fraud to your local police or sheriff's office. - File a complaint with the Federal Trade Commission (FTC). You can go to www.identitytheft.gov. Or call 877-438-4338. - Learn about identity theft involving Social Security numbers. Go to the Social Security Administration website at www.ssa.gov/pubs/10064.html. Or call 800-772-1213. - Visit www.irs.gov/ID for more information. ## More information - Notice information: www.irs.gov/cp05 - Tax forms, instructions, and publications: go to www.irs.gov/forms-pubs. Or call 800-TAX-FORM (800-829-3676). - To write to us, use the address at the top of this notice. Be sure to include: - Your Social Security number - The tax year you are writing about - The form number you are writing about - **Keep this notice for your records.** If you need help, please contact us.